reviews

1

Never even responded To my request for quote

5

From the very beginning of the project through its completion, I received nothing but professional, courteous and excellent workmanship from Brothers Sheet Metal. Working with Ralph Flores was a pleasure. The craftmanship, professionalism and courtesy of his crew were outstanding. The price was economical. And the contact-free service was greatly appreciated. Highest recommendation.

1

they never contacted me so i used somebody else.

1

I had a very difficult time with this company. They do not return my calls, and finally I happened to get someone on the phone to schedule an appointment. The appointment was not confirmed or kept, and when I called the morning of the appointment, no one answered. Grade F. They are not interested in my business.

4

Went fine. Wish they had completed some minor repairs that could have been done.

5

Excellent. Completed on time. Very professional

5

Their guys picked up the wrong work order on the day they were to come to our place at 8AM. I thought they might be stuck in traffic so waited about 1.5 hours. When I called their office, was told they got the wrong work order since there was a holiday earlier that week. Was told they would be arriving the next day at 8AM but they did not. Called their office at 8:30 to hear they were stuck in traffic. They did not show until 9AM. They could have called me to say they’d be late. I was upset because I do not live at this site so had to travel to get there at 8AM. Otherwise, the work looked good.

5

Great. Ralph runs a tight ship. They are pros and the work ethic is outstanding as is the work itself.

5

Great, they are pro’s and I would not call another company for any services.

5

They were good. I am not sure who I am going to use, I am not having the work done until June next year. They came when they said they would. They spent adequate time assessing the damage. He took measurements and did all the things you’re suppose to and got back to me. I think it was a good price, I have to coordinate with my insurance company. It seemed reasonable for the work needed. I did not have to wait very long for them to come out for the estimate. It’s always nice when people show up.

5

5

The person who came to my home to portray the quote was on time. He was very professional and he seemed very knowledgeable about the work. I had a good experience.

5

Excellent job

5

Couldn’t be happier. Excellent service, quality and price.

2

unknown

5

Called Brothers Sheet Metal. Spoke with a female and told her what I needed. Ralph called me back the next day or two and sent me a quote via email based on our discussion. Based on the reviews and price, I decided to move forward and scheduled a time for work to be completed. They came on time and the guys were very courteous. I made a mistake on my overall description of the job and they told me what they recommended. I agreed and a price adjustment was made and the work completed. It was completed very nicely and professionally. I had a leak issue on the front unit and they were willing to fix it at no additional cost. Thank you! The job looks great!

5

Ralph came out to my home to provide a quote for seamless gutters. He suggested I consider bonderized steel as the colors available for seamless gutters weren’t a perfect match to my house and because he thought it would look better against the standing seam metal roof and because bonderized steel can be painted with regular house paint, unlike seamless gutters.

Ralph provided me with a quote for both the bonderized steel gutters and for the seamless gutters. I obtained two additional quotes from two other companies who could only do seamless gutters. Ralph’s quote for seamless gutters was in the middle of all three quotes and the bonderized quote was only slightly higher than the highest quote for seamless gutters.

It’s been 2 years now with the bonderized steel gutters and I am still as happy with them as I had been when they were installed. Going with the customized folded metal route meant that I could have gutters as tall as the fascia, creating a seamless look. I really appreciated Ralph’s knowledge in this regard. He was able to understand my hesitation with the seamless gutter color options and provide me with something I didn’t know was out there. Everything works beautifully and I have had absolutely no problems with the gutters.

5

It was great. They did everything they said they would and even a little more. They showed up on time and the gutters look great.

5

I called multiple businesses about getting gutters installed in preparation for “El Nino”. Brothers called back and we were able to schedule an appointment promptly. Frank came out, took the measurements, made recommendations, and gave me a quote on the spot. He told me the terms of how the order would be taken and the work would be done. Everything was handled just how he described. There was a fairly long lead-time for the work to be performed due to all the installations he already had scheduled. When the time came, the crew that came out was professional and efficient. The gutters look great and they work well. Very satisfied with the completed job.

4

unknown

5

In this day and age it’s refreshing to find a good quality service can still be provided at a reasonable cost. Recommended.

5

Ralph and his team did an excellent job replacing the gutters on my house. They were professional and timely in the install and made sure I was completely satisfied. The gutters look great! I would absolutely call them again.

5

Excellent customer service. Had a mistake at the beginning, and Ralph bent over backwards to make it right. Price is a little more expensive but is worth it for the service and the warranty.

1

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5

Everything went great. Ralph was very responsive and easy to get in touch with. The work looks great, and he was very quick and efficient.